Improve Customer Experience Through Our Customized Chatbots Services

Nowadays, customers are eager to talk to businesses for quick, helpful info, without having deep human-like conversations. You should take every opportunity to deliver a great customer experience because unsatisfied customers hurt a business more than anything else. Improve your customer service with automated chatbots to reap the long-term benefits they bring for your business.


What can Chatbots do for your business?

More businesses are implementing AI chatbots to improve their customer service and sales teams. Chatbots answer inquiries quickly and consistently, saving expensive manpower required even for the small, repetitive questions. Being one of the pioneer chatbot development companies, Bester Capital Media helps businesses implement an intelligent conversational platform that interacts with users through a chat platform.

We offer custom chatbots development services with specific processes for each client as part of our Artificial Intelligence offering. Our chatbot development includes natural language processing, speech recognition and other technologies, armed with historical customer data for personalized communication to help customers quickly find what they're looking for.

Benefits Offered By Professional Chatbot Providers

We develop chatbots for your website and social media channels, so you can be sure to create leads wherever your visitors are. Benefits of Chatbots include:

Automate Helpdesk Inquiries

Quickly resolve simple, repetitive requests to free your team's time so they can focus on more important issues. Our bots will master your business knowledge base and solve tickets faster than ever as they are developed by some of the best chatbot developers in the industry. Human staff can assist in more complex issues that the bot distributes intelligently to your staff based on their expertise.

Process HR Inquiries

Automate routine requests to the HR department such as changing addresses, and guiding employees regarding leaves, policies, payroll or other frequently asked questions. Our bots can improve company onboarding to access any files or information required to understand your HR process.

Perform Interactive Surveys

Chatbots allow you to collect feedback from customers’ experience about a purchased product or service. Because most survey methods go in vain as the audience finds the process tedious, chatbots can improve the experience to encourage feedback in an interesting manner.

Support Clients 24/7

Intelligently decide which representative should resolve a certain problem and quickly organize tickets to automatically answer common questions of thousands of people at the same time. Less waiting results in happy customers, which boosts your brand and increases revenue.

Free Infographics With The Best Chatbot Development Services

7 Chatbots technologies you need to implement today!




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E-commerce & Retail

Customized AI applications that help you access real time reports, predict when your customer will buy a product, monitor demand and supply, and offer better user experience with speech and text recognition services.

Smart solutions that offer product recommendations, task automation, image recognition, and chat functionality for better customer experience.

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Gather market insights, analyze consumer buying behavior, customize offers according to customer preferences, learn market trends, and create the right campaign for your brand. AI can help you offer personalized experience, measure ROI, communicate better with chatbots, and detect errors in websites, apps, SEO, etc.

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Food & Hospitality

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"Bester Capital Media helped save our time and efforts that were being drained in catering to small, repetitive requests about our ecommerce products. We can now manage thousands of inquiries at the same time and our dedicated staff only receives the questions escalated by the bots. We even discovered a lot more about our customers through this technology."

— Mr. Stpephe Hodge, Managing Director, Platinum Bay


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